Building a Knowledge Management System in a Design Firm: The Case of XYZ Structural Department

نویسندگان

  • Toufic M. Mezher
  • M. Asem Abdul-Malak
  • Mohamad Khaled
  • Ibrahim El-Khatib
چکیده

Knowledge management represents a strategic vision for developing an organization’s performance and its likelihood of success in dealing with future challenges in its industry. The case starts by discussing the importance of knowledge management in improving the competitive edge of firms in general and of consulting firms in particular. Then, the case discusses the process of building a knowledge management system in the structural engineering department at a leading engineering design consulting firm, based in the Republic of Lebanon.

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عنوان ژورنال:
  • J. Cases on Inf. Techn.

دوره 11  شماره 

صفحات  -

تاریخ انتشار 2009